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Terms & Conditions

Welcome to The Lake View Hotel. By accessing or using our website (https://thelakeviewhotel.in/) and our services, you agree to be bound by these Terms & Conditions.

  1. General

The Lake View Hotel provides hotel accommodation, hospitality, and related services. By using our website or making a reservation, you confirm that you are at least 18 years of age and legally capable of entering into a binding agreement.

  1. Reservations

All reservations are subject to availability and confirmation.

The Hotel reserves the right to refuse or cancel any booking at its discretion.

Guests are responsible for providing accurate booking information.

A valid government-issued photo identification is mandatory at check-in.

  1. Room Rates and Payment

All prices displayed on the website are in Indian Rupees (INR).

Rates are subject to applicable taxes and government charges.

Full or partial advance payment may be required to confirm reservations.

The Hotel reserves the right to modify room rates without prior notice.

  1. Check-In and Check-Out

Check-in and check-out timings shall be as specified in the booking confirmation.

Early check-in and late check-out are subject to availability and may incur additional charges.

  1. Cancellation and Refunds

Cancellation policies may vary depending on the booking type and promotional offers.

Eligible refunds will be processed through the original payment method.

Refund processing timelines depend on the respective bank or payment gateway.

  1. Guest Conduct

Guests shall:

Comply with all hotel rules and regulations.

Respect the comfort, safety, and privacy of other guests.

Refrain from unlawful, abusive, disruptive, or harmful activities.

Be responsible for any damage caused to hotel property.

The Hotel reserves the right to remove any guest whose conduct is deemed inappropriate, without liability or refund.

  1. Website Usage

Users shall not:

Use the website for unlawful purposes.

Attempt unauthorized access to website systems.

Introduce viruses, malware, or harmful software.

Copy, reproduce, or distribute website content without prior written permission.

  1. Intellectual Property

All content, logos, trademarks, photographs, graphics, and materials displayed on this website are the property of The Lake View Hotel and are protected under applicable intellectual property laws.

  1. Privacy

Personal information collected through this website shall be handled in accordance with our Privacy Policy and applicable Indian laws, including the Digital Personal Data Protection Act, 2023.

  1. Limitation of Liability

The Lake View Hotel shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the website, booking services, or hotel facilities.

  1. Force Majeure

The Hotel shall not be responsible for any failure or delay in providing services due to circumstances beyond its reasonable control, including natural disasters, government actions, pandemics, strikes, or other unforeseen events.

  1. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal, India.

  1. Contact Us

The Lake View Hotel

Website: https://thelakeviewhotel.in/

For any questions regarding these Terms & Conditions, please contact us through the contact details available on our website.

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.