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Refund and Cancellation

Welcome to The Lake View Hotel. We strive to provide our guests with the best possible experience. This Refund & Cancellation Policy outlines the terms applicable to reservations made through our website https://thelakeviewhotel.in/.

  1. Reservation Cancellation

Guests may request cancellation of their booking by contacting the Hotel through the contact details provided on the website.

Standard Cancellation

  • Cancellations made more than 48 hours before the scheduled check-in date may be eligible for a full refund, subject to applicable payment gateway charges.
  • Cancellations made within 48 hours of the scheduled check-in date may not be eligible for a refund.
  1. No-Show Policy

If a guest fails to check in on the scheduled arrival date without prior notice, the booking shall be treated as a “No Show” and no refund shall be provided.

  1. Early Departure

In case a guest chooses to check out before the confirmed departure date, the Hotel reserves the right to charge for the entire booked stay or apply cancellation charges as per the booking conditions.

  1. Refund Processing
  • Approved refunds will be processed through the original payment method used during booking.
  • Refund processing may take 7 to 15 business days depending on the payment gateway, bank, or card issuer.
  • The Hotel shall not be responsible for delays caused by banks or payment service providers.
  1. Non-Refundable Bookings

Certain promotional, discounted, or special offer bookings may be marked as Non-Refundable. Such bookings are not eligible for cancellation, modification, or refund.

  1. Hotel Cancellation

In exceptional circumstances where The Lake View Hotel is unable to honor a confirmed booking, guests may be offered:

  • An alternative accommodation arrangement (subject to availability), or
  • A full refund of the amount paid.
  1. Force Majeure

The Hotel shall not be liable for cancellations, delays, or service interruptions caused by events beyond its reasonable control, including natural disasters, government restrictions, pandemics, strikes, or other unforeseen circumstances.

  1. Contact Information

The Lake View Hotel

Website: https://thelakeviewhotel.in/

For any cancellation or refund-related queries, please contact us using the contact details available on our website.

The Hotel reserves the right to amend this Refund & Cancellation Policy at any time without prior notice.